Shipping and Return Policy

Shipping Policy

All orders are shipped within 24-72 hours of you placing the order using a third party logistics partner depending on your location and fastest available service. Delivery time frame is within 24 to 72 working hours.

A single order may be split into multiple shipments, depending on the availability of the item and/or weight limits for parcels imposed by the service provider.

www.myrooots.com - Currently delivers within 24 - 72 hours in Mumbai, Navi Mumbai & Thane and neighbouring cities, for other states/parts of India the time frame depends on the Logistic partners we use.


Return and Refund Policy

Updated Delivery Guarantee

Due to a surge in orders, we have ramped up our capacity in order to serve more customers. We are sorry for the inconvenience caused and strive to give you the best shopping experience on myrooots.com.Updated Return Policy.


Updated Return Policy

We have a "no questions asked return at delivery and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the products delivered.Acceptance of returns & refund post-delivery is subject to a satisfactory inspection by our customer service team. Please get in touch with us via info@myrooots.com or call on 9082287067 for any such requests.If the refund is approved by the team, the amount will be credited in the next 7 to 14 Business days.


Note: As a Covid-19 safety and hygiene measure, we will not pick up any goods post-delivery. We request all our members to thoroughly check the products at the time of delivery.

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